9. Can I accept credit card payment for services provided by my Psychological Assistant? If technically/legally it is your client, and if you supervise and are legally responsible for the actions of your psychological assistant, you can accept credit card payments for services rendered by your psychological assistant.to top

10. Is there a minimum use requirement? What if I don't submit any charges for several months? There is no minimum use requirement. It only costs $98.00 to have the option of being able to accept your client's credit card. If you don't use our service there are no additional fees. This is one of the benefits of becoming a member. to top

11.Can I accept a credit card that was issued in another country? Sorry, no. We use address verification (AVS) as an extra security measure. Unfortunately, the AVS has no way of verifying the validity of addresses outside of the USA, and a submitted charge would be denied. to top

12. How do I set my browser to manage cookies? You can set your browser preferences to either accept all cookies or alert you each time a cookie is offered.

Enable cookies for Internet Explorer 6
1. Click "Start" and select "Control Panel".
(Note: Windows XP Classic View click the Windows "Start" button and select "Settings" and "Control Panel").
2. Select the "Privacy" tab.
3. Click the "Advanced" button.
4. Place a check in the "Override Automatic Cookie Handling check box".
5. Under First Party Cookies, select the "Accept" or "Prompt" option.
6. Under Third Party Cookies, select the "Accept" or "Prompt" option.
(Note: If you select the "Prompt" option you will be prompted every time a Web site attempts to send you a cookie, click "OK".)
7. In the Internet Options window click "OK" to exit.

Enable cookies for Mozilla Firefox 2.x
1. In Mozilla Firefox select "Tools" from the File menu.
2. Select "Options".
3. Click the "Privacy" icon in the top panel.
4. Check the box corresponding to "Accept cookies from sites".
5. Click "OK" to save and close.

Enable cookies for Mozilla Firefox 1.x
1. In Mozilla Firefox select "Tools" from the File menu.
2. Select "Options"
3. Click the "Privacy" icon in the top panel.
4. Click the "Cookies" tab.
5. Check the "Allow sites to set cookies" checkbox.
6. Click "OK" to save and close.

Enable cookies for Mozilla Firefox (Mac)
1. Go to the "Firefox" drop down menu.
2. Select "Preferences".
3. Select the "Privacy" icon.
4. Under "Cookies" mark the checkbox for "Allow sites to set Cookies".

Enable cookies for Safari
1. Go to the "Safari" drop down menu.
2. Select "Preferences".
3. Select the "Security" icon from the top panel.
4. Under "Accept Cookies" section select "Only from sites you navigate to".

13. Isn't patient confidentiality violated by using your service? No, use of our service is essentially the same process you would use if you had your own merchant account with a card terminal in your office. The charges get into the credit card processing system from our terminal instead of yours, and ProfessionalCharges will show on the person's credit card statement instead of your name. Nothing about counseling or psychotherapy will be on the person's credit card statement. On our end, the processing is automatic. You must also get the person's signed authorization before you submit any credit card charges.

14. Can I accept credit card payment for materials I produced or use to supplement  my services? Yes, we added this option after receiving several requests for it.

15. I am the Administrator of a Family and Community Counseling Agency. Services are provided by both licensed professionals, and interns and trainees working toward licensure. Can the Agency join and accept debit and credit card payments for the services provided by all our therapists?
Yes, your agency can join as a professional association and the services provided by all your therapists will be covered under the agency's membership. Your agency could also accept debit or credit card payments for any continuing education seminars it may provide.

16.I am having a problem with an error message that says, "This page cannot be displayed." What is going on? If you are getting the error message immediately when you request a page, something in your computer is likely the cause of the problem. Below I have listed some things you can do that might solve the problem. If the error message occurs after several seconds and your browser times out, the cause of the problem is likely on the Internet.

If the problem is on the Internet there is not much you can do. Try logging off the Internet and then logging on again using a different access number, or wait awhile and try getting the page later.

Unless you lost your connection or a server is down, you should be able to get the page by clicking on the refresh button, or by clicking on the back button and trying the page link again. This may happen if the Security settings in your browser are not set right for SSL. Follow the instructions on the error message or the help documentation in your computer to check your Security settings.

Third party cookie managers, pop-up ad stoppers, ISP connection optimizers, download managers, and other memory resident programs and browser plug-ins can cause the problem. Try turning them off and adjusting your computer's configuration so the miscellaneous programs only load into memory when you need them. If you are using any of the programs that are designed to work with your browser and the Internet, make sure you have the most current, up-to-date versions. Visit the support area of the maker's Website and look for the fixes or work-a-rounds for know issues.

Cookies that track your movement on the Internet, and other "spyware" can cause this problem. Lavasoft distributes a free multi spyware removal utility called Ad-aware that scans your memory, registry and hard drives for known spyware components and lets you remove them safely. Another free spyware removal  utility is Spybot Search & Destroy, use them both.

If you continue to get the error message, here are some other things you can do that will likely clear it up.

1. Microsoft frequently comes out with updates and new fixes. Make sure you have the latest fix by running the Windows Update feature.
2. Clear your cache and the temporary Internet files. You can do that by clicking on the Tools menu and selecting Internet Options. In the middle section of the window that pops up, click on Delete Files. Check the box for Delete all offline content, and click on OK.
3. If you still get the error message, select Internet Options again and in the lower section, click on Clear History and select yes from the small window that pops up. Then in the middle section of the Internet Options window click on Setting, and move the slider a notch or two to the right to increase the amount of  disk space to use.
4. If you still get the error message, delete the cookies stored on your system by selecting Delete Cookies in the Internet Options window.
5. If you still get the error message, select Internet Options again, then the Advanced tab and unselect “Show friendly HTTP error messages.” Also unselect “Do not save encrypted pages to disk” in the Security section.
6. If you are using Windows 98, run the repair tool for IE. From the Programs menu select Accessories, then System Tools, and then System Information.  From the Tools menu select Internet Explorer's Repair Tool and follow through with the repair. 
   If you are using Windows XP use the Internet Explorer Troubleshooter. You can find it by selecting Help and Support from the Start menu, clicking on Index on the Tool Bar, typing in Internet Explorer in the search window, and double clicking on troubleshooter. You can also repair Internet Explorer by going to the Control Panel, selecting the Add or Remove Programs, clicking on the Add/Remove Windows Components, removing Internet Explorer, and then adding Internet Explorer.
7. Here is another fix for advanced computer users. Don't use this fix unless you know what you are doing. If you still get the error message, look for copies of Wisock.dll, Winsock32.dll, Wsock.vxd and Wsock32.vxd that are not located in the Windows\System folder, and rename them with .tmp as the new file extension. If this fixes the problem but one of your Internet programs no longer works properly, check the Website of the malfunctioning program for an update or assistance.
8. If you are an advanced computer user, Microsoft has several other fixes in their knowledge base. Search on ”Troubleshooting Browsing Error Messages in Microsoft Internet Explorer.”

17. How do I setup my Website to accept credit card payments? Create a page for online payments, which will be an instruction page for your clients. We suggest wording similar to the following:

We use the secure payment processing services of ProfessionalCharges.com to handle our online Debit and Credit Card payments.

To Make an Online Payment:

• Click on the Make a Payment link below, and the payment form will open in a new window.

• Enter your name as it appears on your card.

• Insert my License Number xxxxxxxx in the space for the Provider's License Number.

• Complete the form and click on the Submit Payment button at the bottom.

• Print yourself a copy of the receipt that will appear on screen.

Make a Payment

The Make a Payment Link should be linked to our online payment page, which is https://www.professionalcharges.com/account/clcharge.php3 
Have our online payment page open in a new window, so that your client will remain on your website.

You will receive an e-mail notice every time an online payment is made, and it will be posted on your Recent Account Activity ledger.

For a working example visit www.conextra.com